Returns & Exchanges
At UVU, we are committed to your performance; if your gear doesn't meet your expectations, you can return or exchange it within 30 days of purchase. All items must be in their original, unwashed condition with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Gear
Securely place your items in the original packaging and include the packing slip provided in your digital return confirmation.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Quality Inspection & Refund
Once our warehouse receives and inspects your gear for wear, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing